Refund and Returns Policy
At AdityaLifestyle, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a 7-day return and refund policy from the date of delivery. Please read the policy below carefully to ensure a smooth return process.
Eligibility for Return & Refund
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Items must be returned within 7 days of receiving the order.
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The original tag and packaging must be intact.
- Products should be unused, unwashed, and in their original condition.
- Returns are accepted only for orders placed via AdityaLifestyle.com.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Innerwear or intimate wear
- Customized or altered products
- Items bought on final sale or marked as “non-returnable”
How to Initiate a Return
- Email us at support@adityalifestyle.com or contact us via our Returns Portal within 7 days of receiving your order.
- Share your order ID, reason for return, and attach images (if applicable).
- Once approved, we will arrange a reverse pickup or provide you with a return shipping address.
- Please ensure the item is securely packaged to avoid damage during transit.
Refund Process
- Once we receive and inspect the returned item, we will notify you of the status.
- If approved, the refund will be processed within 5-7 business days to your original payment method.
- In case of COD orders, we will initiate a store credit or process a refund via UPI/bank transfer, as preferred.
Exchange Policy
- We offer size or product exchanges based on availability.
- Exchange requests must follow the same 7-day return window.
- Only one-time exchange is allowed per product.
Important Notes
- Items returned without original tags or after the 7-day window will not be eligible for a refund or exchange.
- Reverse shipping charges may apply unless the return is due to a damaged or incorrect item sent by us.
- AdityaLifestyle reserves the right to reject returns that do not meet the above conditions.
Contact Us
If you have any questions, feel free to reach out to our customer care team at:
📧 support@adityalifestyle.com
📞 +91-XXXXXXXXXX
📍 Mon–Sat | 10 AM – 6 PM IST